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Terms of Service

Effective date: July 01, 2026 (version 2026-07-01)

1. Parties and contact

These Terms of Service ("Terms") govern your access to and use of the Constituent web application, website, and related services (the "Service"), which is operated by [SOLE TRADER NAME], trading as Constituent ("Constituent", "we", "us", or "our"), with a business address at [TRADING ADDRESS].

You can contact us at info@constituent.ie.

These Terms are a B2B contract. By accepting them you confirm that you are using the Service for business purposes on behalf of an organisation (a public affairs firm, NGO, in-house team, sole trader consultancy, or similar), and not as a consumer.

2. Definitions

  • Customer — the organisation that has registered for the Service.
  • User — an individual authorised by a Customer to access the Service, including owners, administrators, and invited members.
  • Customer Data — data that Users enter into workspaces, including action logs, recorded stances, campaign records, and workspace settings.
  • Public-Source Data — political and parliamentary data we republish from public registers and feeds (Oireachtas API, the Register of Lobbying for Ireland, gov.ie, party press releases, and similar sources).
  • Plan — the subscription tier and limits described on our pricing page.

3. Acceptance of these Terms

By clicking "I agree" at signup, by creating an account, or by continuing to use the Service after these Terms take effect, you agree to these Terms on behalf of yourself and the Customer you represent. If you do not agree, do not create an account or use the Service.

An individual who accepts these Terms on behalf of a Customer warrants that they have authority to bind that Customer.

4. Business use

The Service is intended for business use by public affairs professionals, policy teams, in-house corporate affairs functions, and comparable roles engaging with the institutions of government on behalf of an organisation or client. You represent that your use of the Service is for such business purposes and not as a consumer.

5. Account registration and security

  • You must provide accurate and complete information when creating an account.
  • You are responsible for safeguarding your password and for all activity under your account.
  • Each User must have their own account. Account sharing is not permitted.
  • We strongly recommend enabling two-factor authentication ("2FA") on accounts that hold administrative or billing access. We may require owners and administrators to enable 2FA in future.
  • Notify us promptly at info@constituent.ie of any unauthorised use or security breach.

6. Plans, billing, and payment

  • Current plans, features, seat limits, and workspace limits are published on our pricing page. We may update them by updating that page.
  • Fees are stated in euro (EUR). Taxes (including VAT, where applicable) may be added at checkout or via your payment provider.
  • Payment is processed by our payment processor, Stripe. Your payment method is stored by Stripe under their terms; we do not store full card details.
  • Billing periods are monthly or annual depending on the Plan selected. Plan upgrades or downgrades apply immediately with proration.

7. Free trial

New Customers may be offered a 14-day free trial on a default plan. No payment method is required to start a trial. We will not automatically charge you at the end of the trial.

If you do not subscribe to a paid Plan before the trial ends, your access to the Service will be paused. Your Customer Data will be retained for at least 30 days after the trial ends to allow reactivation. After that period it may be deleted. See our Privacy Policy for details.

8. Cancellation and refunds

  • Cancellation. You may cancel your subscription at any time via the billing page, which links to the Stripe Customer Portal. Cancellation takes effect at the end of your current billing period. You retain access to the Service until the period ends.
  • No automatic refunds. We do not issue refunds for unused portions of the current billing period except at our sole discretion or where required by law.
  • Annual plans. For annual subscriptions, we may issue a pro-rata refund on a case-by-case basis at our discretion. Contact info@constituent.ie to request one.
  • Failed payments. If a payment fails, your subscription may be moved to a past due state. If the issue is not resolved, your account may be suspended. Re-subscribing restores access.
  • By us. We may suspend or terminate your account for non-payment or for breach of these Terms (see Acceptable Use).

9. Acceptable use

You agree not to:

  • scrape, bulk-extract, harvest, reverse-engineer, or otherwise attempt to obtain the Service's underlying dataset (including Public-Source Data aggregations, topic scores, and stakeholder canonicalisation) other than through normal interactive use;
  • resell, re-license, sublicense, or distribute the Service or any derived dataset to third parties;
  • use the Service's contact details for elected representatives or other individuals for unsolicited bulk communication, spam, or marketing without lawful basis;
  • enter or upload content into Customer Data that is unlawful, defamatory, harassing, or that infringes the rights of any third party;
  • upload documents you do not have the right to upload;
  • circumvent, disable, or otherwise interfere with security, rate limits, or access controls of the Service;
  • share your account credentials, or allow more Users to access the Service than your Plan's seat limit permits;
  • use the Service to process special categories of personal data (within the meaning of Article 9 of the GDPR) in any way that you could not lawfully process outside the Service.

You are responsible for your compliance with applicable law in your use of the Service, including the Regulation of Lobbying Act 2015 and data protection law. We provide the tool; you are responsible for how you use it.

10. Customer Data and processing

  • Ownership. You own your Customer Data. We claim no ownership of it.
  • Controller and processor. For Customer Data, you are the controller and we are the processor, acting on your documented instructions. For account and billing data, and for the Public-Source Data aggregation service, we are the controller.
  • Data Processing Addendum. A standard Data Processing Addendum ("DPA") consistent with Article 28 of the GDPR is available on request from info@constituent.ie.
  • Privacy Policy. Information about how we handle personal data is in our Privacy Policy.

11. Sub-processors

We engage the following categories of sub-processor to deliver the Service:

  • Billing: Stripe (payment processing).
  • Cloud storage: Amazon Web Services S3 (uploaded attachments and documents).
  • Error monitoring: Sentry (EU-hosted).
  • Product analytics: PostHog (EU-hosted).
  • Geocoding: Google Maps Platform (address lookup and autocomplete).
  • Transactional email: Postmark (inbound email) and Proton Mail (outbound).
  • AI enrichment: OpenAI (background-role extraction from career history sources and amendment normalisation). Public-source text and customer-uploaded documents may be processed.

We will give you at least 30 days' notice (by email or in-app banner) of any intended addition to or replacement of a sub-processor that processes your Customer Data. You may object to a change on reasonable data-protection grounds by contacting info@constituent.ie; if we cannot resolve your objection, you may terminate without penalty.

12. Public-Source Data

The Service republishes political and parliamentary data from public sources including the Oireachtas Open Data API, the Register of Lobbying for Ireland (lobbying.ie), gov.ie, and political party press releases. We provide this data without warranty as to accuracy, completeness, or fitness for a particular purpose. Upstream sources' terms govern any republication or commercial reuse you make of their data.

13. Privacy

Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference.

14. Intellectual property

  • We retain all right, title, and interest in the Service, including the Service's software, the aggregated Public-Source Data, topic classifications, topic scores, stakeholder canonicalisation, and derived intelligence.
  • You retain all right, title, and interest in your Customer Data.
  • We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for the term of these Terms, subject to your compliance with them.

15. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

16. Limitation of liability

To the fullest extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, business, or goodwill, arising out of or in connection with the Service or these Terms.

Our total aggregate liability arising out of or related to these Terms or the Service, whether in contract, tort (including negligence), or under any other theory, will not exceed the total fees you paid us in the 12 months preceding the event giving rise to the liability.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

17. Indemnity

You will indemnify and hold us harmless from any claim, loss, or damage (including reasonable legal fees) arising out of: (a) your breach of these Terms (especially the Acceptable Use section); (b) the content of your Customer Data; or (c) your violation of any law or third-party right in connection with your use of the Service.

18. Term and termination

  • These Terms run from the moment you accept them until your account is terminated.
  • You may terminate at any time by cancelling your subscription via the billing page.
  • We may suspend or terminate your account immediately for breach of these Terms, non-payment, or where required to protect the Service or other Customers.
  • On termination, your right to use the Service ends. We will retain Customer Data for 30 days after cancellation (longer if required by law or to resolve disputes), then delete it. Billing records are retained for the period required by Irish tax law.
  • Clauses that by their nature should survive termination (including ownership, disclaimers, liability, indemnity, and governing law) survive.

19. Changes to these Terms

We may modify these Terms from time to time. For material changes we will give you at least 30 days' notice by email and in-app banner before the changes take effect. After the effective date, your continued use of the Service constitutes acceptance of the updated Terms. If you do not agree, you may cancel as described above.

20. Governing law and jurisdiction

These Terms are governed by the laws of Ireland. The Irish courts have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service, subject to any right you may have to bring proceedings in another competent jurisdiction.

21. Contact

If you have any questions about these Terms, please contact:

Last updated: July 01, 2026